Job Type: Google Analyst ( Job Which is Only For Resolving The Technically issues Of the Customer)
Type Of Work:
!. Handling the Customer Through A Professional and Positive Approach.
!. Resolving the Customer Issues through Any Communicating Platforms Like Chat box, Email, Phone Calls OR any other Method to Interrogating to the customer.
!. Expecting flexible candidates for working 24/7 hours of time(shifts Existed) As Per the Demands In this Business or work.
!. Identifying The Fundamental Issues( technical Issues) For Resolving Customer hesitations And Progressing His/ Her issues Through Innovative Methodologies.
!. You Need to Solve The Issues Through Advanced And matured Communications ,Mainly Ability To handled Independently.
!.Be Alert The Replies And Resolution Speed Assigned by SLO`s.
!.Expected high Level Standards For immediate Satisfaction of the Customer Through your Resolving Performance Rate(95% atleast).
!. Through Existed Trouble Shooting Tools, Acting On the Queries and amin Cause Of the Problem.
!. Through the Providing high Touch Assistance Towards The highest Tier Customer And Assist Depth Repeated Related issues Of The Customer.
!. Upgrading Sills For Fast And Innovatively Resolving The issues.
QUALIFICATIONS
*. B-tech or BSc With the Subject of Computer.
*. Advanced In written Text And Communication in English.
*.Ability to Pressure handling When A Simultaneously Resolve The Multiple Issues.
*.Freshers Also Eligible But Knowledge in Trouble Shooting is Must And Should.
TECHNICCAL QULAIFICATIONS EXPECTED.
1. HTML ( Web Designing) or Java Script and Advanced In writing In Queries Of The SQL.
2. Knowledge In Concepts Of Network.
SPECIALISED BEMEFITS COMPANY PROVIDS
*. Provide Competitive Wages With the Coverage Of medical Allowances.
*.Provide Both Maternity And Paternity Leave As Well As Insurance For Differently Challenges.
*. Provide lunch in Work Times, Encouraging Club Culture And Employee Mob Where You Chill And Increase Social Skills.
What you Personally Upgrade Yourself Here
!. handling Technical issues Increase your Confidence.
!.Communication With Customer Builds Balanced Personality.
!. Enhanced ability assisted Through handling Simultaneously handling The Issues.
JOB LOCATION
Bangalore.
APPLY LINK:-
https://googleoperationscenter.com/jobs/6203492002/?q=analyst&Location=Bengaluru,%20India
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